2025 Annual Report
Key Takeaways:
- The College observed an increase in complaints with respect to RNs employed by agencies and practicing in the area of aesthetics.
- Delays in employer reporting, as noted in previous years, have trended downward in 2025.
- The Inquiry Panel heard several cases in 2025. Cases coming before the Inquiry Panel were related to matters involving competence, criminal charges, unbecoming conduct, and unethical behaviour.
- This year, the College has seen another significant increase in the number of complaints received by the CEO/Registrar, along with a notable increase in urgent investigations being referred to the Complaints Investigation Committee.
- There has been a shift in trends typically investigated by Professional Conduct. An increase in matters related to registrant competency concerns led the forefront of our investigations in 2025.
In 2025, we received 215 complaints, employer reports or information about RN practice and conduct, which is the highest number of complaints on record for a single year in the College’s history. All 215 matters were triaged within the legislated time frame to determine the level of risk to the public and the course of action to address the alleged conduct. There are currently 235 matters under investigation because 20 matters from before 2025 are still in progress.
Abeyance means a state of temporary disuse or suspension.
Practice Settings of the 165 Referred Complaints
The most highly reported allegations in 2025 include:
- Inappropriate Action (52 or 31.5%) – Doing something you ought not to. The action or conduct is not the expected action of a reasonable and prudent nurse (e.g. not upholding aspects of the nursing process, not adhering to employer policies).
- Communication (25 or 15.1%)– RNs are accountable and responsible to effectively communicate with the client, other health care providers, and the public, integrating the nursing perspective into professional communication.
- Medication Errors (23 or 13.9%) – A medication error is any preventable event that may cause or lead to inappropriate medication administration resulting in possible patient harm by a health care professional.
- Fitness to Practice (19 or 11.5%) – The registrant is suffering from a physical or mental condition or disorder, including an addiction that impairs their ability to engage in the practice of registered nursing in a safe and effective manner.
Inquiry Committee Decisions
Full summaries of these decisions are available on our website.
| Background | Hearing date(s) | Outcome |
|---|---|---|
| Two matters from a case in 2023 were referred to Inquiry in 2025 following an investigation. | May 22, 2025 – Adjourned July 17 & 18, 2025; September 16, 2025; January 30, 2026; March 3, 10-13, 2026 – Scheduled | Pending |
| A case from 2023 was referred to Inquiry in 2025 following an investigation into the matter. | June 11, 2025 – Adjourned to no fixed date. | Pending |
| A case from 2023 was referred to Inquiry in 2023 following an investigation into the matter. | January 9, 2025 – Adjourned July 2, 2025 | A fine of $7,000.00 Pay costs of $3,500.00 A reprimand Complete remedial coursework Publication |
| A case from 2023 was referred to Inquiry in 2025 following an investigation into the matter. | July 16, 2025 | Suspension of two weeks Fine of $3,500.00 Costs of $3750.00 A reprimand Publication |
| A case from 2023 was referred to Inquiry in 2025 following an investigation into the matter. | October 3, 2025 | Costs of $4,000.00 Fine of $7,500.00 A reprimand Publication |
| Three cases concerning the same matter were investigated in 2021. These cases were referred to Inquiry in 2021. | October 14 – 16, 2025 – Adjourned February 24-26, 2026 -Scheduled | Pending |
| A case from 2024 was referred to Inquiry in 2025 following an investigation into the matter. | August 18, 2025 – Adjourned November 18, 2025 | The registrant’s registration is cancelled. Costs of $10,000.00 A reprimand Publication |
| A case from 2023 was referred to Inquiry in 2024 following an investigation into the matter. | January 10, 2025 –Adjourned November 26, 2025 | A three-week suspension Costs of $8,000.00 Completion of remedial coursework Publication |